Privacy Policy for PowerHouse ICF

Last Updated: 11/4/2024

PowerHouse ICF ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

When you fill out forms, request information, or contact us through our website, we may collect personal details, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address (if applicable)
b. Usage Information

We may collect information about how you interact with our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on each page
  • Referring website addresses
  • Cookies and similar tracking technologies
c. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide a more personalized browsing experience. You can control cookies through your browser settings, but disabling cookies may affect some functionality on our site.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing, maintaining, and improving our website and services
  • Responding to your inquiries and providing customer support
  • Processing transactions and sending order confirmations
  • Sending promotional communications, updates, and marketing materials (with your consent)
  • Analyzing and improving our website and services to enhance user experience
  • Complying with legal obligations and preventing fraud

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as website hosting, data analysis, marketing, and customer service.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as a court order, subpoena, or government request.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You may request a copy of the information we hold about you.
  • Correction: You may ask us to update or correct inaccurate information.
  • Deletion: You may request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PowerHouse ICF
Phone: 850-323-1411